Transport and Despatch Clerks

What the job involves

• Identifying items and containers of incoming and outgoing shipments and verifying them against consignment records
• Ensuring outgoing shipments are in good condition and meet specifications
• Arranging internal distribution of goods received
• Organising the despatch of goods with completed documentation
• Maintaining prescribed records of goods received and despatched
• Examining shipping documents and verifying cargo to be released
• Recording customs clearance requirements and authorising collection of cargo
• Calculating storage and clearance charges and billing customers
• Receiving details of outgoing cargo, and arranging bookings of freight space and collection of goods from customers
• Providing information to customers on custom tariffs, tariff classifications and concessions, and methods of clearing goods

Key values of workers in Transport and Despatch Clerks

• Support

  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Top skills required for workers in Transport and Despatch Clerks

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Monitoring

  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Time Management

  Managing one's own time and the time of others.